Outside Canada/Province Coverage

A number of significant changes have been made in 2006 to the coverage provided by MEDOC and the PSHCP.

OHIP pays for some medical costs (physician, hospital) incurred out of province or Canada, but the amounts are relatively small. PSHCP coverage is more generous (follow this link for more information). Many members also purchase additional coverage, particularly when traveling in the US, from FSNA MEDOC. The administrator of the plan is Johnson Inc ., with Royal & Sun as the Insurer, and Assured Assistance as the travel assist provider (see below). Please note that you can download the public service FSNA/Medoc application form only through the FSNA websites.

If you travel extensively you are encouraged to subscribe to MEDOC. The MEDOC Plan supplements both the OHIP coverage and the PSHCP Travel Benefit for emergency treatment while abroad. It also provides Trip Cancellation/Interruption and Delay coverage. There are three premium levels, based on a number of factors such as pre-existing conditions. A MEDOC policy is valid for travel during the entire year. Please note: MEDOC is available ONLY to FSNA members!

Generally, to collect from OHIP, you pay the bill abroad and then submit it for (usually partial) re-imbursement. Both PSHCP and MEDOC want you to call them before arranging treatment in a medical emergency, to get approval and instructions for out-of-province or out-of-country assistance. PSHCP provides you with a "World Access" phone number, while the MEDOC phone service is called "Assured Assistance". Even though the operators from the two services consult with each other when advising you, we encourage all members to call both services in a medical emergency.

When traveling abroad, it is advisable to always carry the following information: membership numbers for FSNA, OHIP, PSHCP, and MEDOC (if you bought it); and the World Access and Assured Assistance phone numbers. The plan operators will guide you through all the other information that you need to provide.

October 2006.